What the letter asks for

  • Your aidat statement and balance. What was charged and paid on your flat's account, any unpaid months, late-payment charges and extra levies, and the balance today. The letter asks for figures; it states none.
  • The monthly charge and the approved budget. The owners' assembly approves an operating budget (işletme projesi) that sets each flat's monthly advance. With it you can check the charge on your statement.
  • A notice address in Turkey on file. Where letters about the management and shared costs, and calls to owners' meetings, should go, with a copy to your e-mail.
  • Visits and key access for your agent. Permission for a person or company you name to enter the complex for viewings, maintenance and inspection visits, and to collect any keys, remotes and cards for your flat that the management or security holds. It stands until you withdraw it in writing.
  • The yönetim planı and the last assembly minutes. The complex's own rulebook, which binds every owner, and the record of what the owners decided most recently.

Who it is from: you, named as on the title deed, with your ID or passport number, your block and flat number, and copies of your ID and deed attached. That lets the management match the request to its list of owners. Your ID or passport number goes on the printed letter only: the copied text and the WhatsApp message leave a blank line for it.

Why a notice address matters when you live abroad

The Notification Law (Tebligat Kanunu, additional article 1) requires an owner who does not live in the building to give the manager an address in Turkey in writing. Notices about the building's management and shared costs are served there. Without one, they are served on whoever lives in your flat; if the flat is empty, a copy pinned to the notice board at the entrance counts as delivered to you, whether or not anyone tells you. The letter records the address you choose: a relative's or a friend's in Istanbul, for example.

Sending it from abroad

Print it or save it as a PDF, sign it by hand, and send a scan with copies of your ID and title deed to the management by e-mail or WhatsApp. The manager's name and work and home addresses must be posted beside the building's entrance (Condominium Law, art. 34), and a management company's name is usually on your aidat receipts, so a relative or neighbour can find the contact for you. Some managements want the signed original before they release keys; ask before you post it.

If you tick "Authorise Turc Global to collect it", the letter asks the management to give the answer and the documents to our member of staff, names our licence, and records that you ask for your information to be given to us. Send us the signed scan on WhatsApp and we take it from there.

If no answer comes

Write once more after two weeks, quoting the date of your first letter. If that fails, raise it at the next owners' assembly, where the manager presents the accounts, or ask a lawyer in Istanbul. Keys still with someone else? The key release letter asks for them back.

A template for general use, not legal advice. Where a debt, a dispute or a large sum is involved, have a lawyer read the letter before you send it.