For Owners Who Keep an Istanbul Flat Empty

Someone in Istanbul who checks on your empty flat

Keys held and logged, a scheduled visit with photos, the building manager and the plumber dealt with, a written quote before any repair. For owners who live abroad and are not letting the flat.

Request an Offer ↓ Message on WhatsApp
Monthly
Visit with a photo report, same day
Logged
Every key movement, with date and purpose
Evenings & weekends
Emergency call-out when the building rings
You
Set the limit above which repairs need your OK

Each Visit

What one visit covers, in the order we do it

Inside the flat

  1. Windows opened, rooms aired; taps and toilets run so the traps do not dry out.
  2. Ceilings, walls, under sinks and behind the washing machine checked for damp, leaks and pests.
  3. Locks, windows, shutters and the intercom tested.

Meters and systems

  1. Electricity, water and gas meters read and photographed.
  2. Boiler and heating set for the season; air conditioning run briefly.
  3. Fridge, mains and water valve left in the state you have chosen.

Building and post

  1. Post and any notices collected and photographed; anything official is read to you.
  2. A word with the building manager or doorman: notices, arrears, planned works.
  3. The photo report follows the visit, with the access-log entry.

Request an Offer

Three facts set the fee

The flat's size, the building type and the district. Sending the form opens a ready-made WhatsApp message with them. Then:

  • Same-day reply, whatever your time zone.
  • A flat monthly fee, billed annually, in a one-page written offer.
  • Labour, materials, cleaning and bills pass through at cost, with receipts.
  • Your repair-approval limit is written into the agreement as a figure.
  • The decision is yours; nothing is owed until then.

Turc Global Real Estate — Real Estate Trading Licence No 3417413, verify it in the TTBS registry. In Bahçelievler, Istanbul since 2018. The questions owners abroad ask before they write: answered here.

Between Visits

What is handled while you are not thinking about the flat

  • AlwaysKey custody. Keys sealed and logged at the office, released only on your written instruction; tradesmen are accompanied, never left alone. If the keys are with someone else today, a key release letter brings them to us.
  • Every monthStatement and charges. Aidat (the building's monthly service charge) and utility accounts checked for arrears; a one-page statement of visits, costs and anything pending.
  • When the building callsEmergency call-out. A leak, a smell of gas, a break-in alarm: someone goes, stops the damage, photographs it and tells you the same day, evenings and weekends included.
  • Before any workQuotes, then your decision. Repairs above the limit in your agreement reach you with photos and a price first; below it, they are done without waiting and appear on the statement.
  • On your behalfBuilding management liaison. Assembly notices, renovation votes, arrears disputes explained in English; we attend as your representative when you authorise it.
  • Once a yearReminders that carry deadlines. DASK renewal (the compulsory earthquake insurance), the two property tax instalments, the building's annual assembly.
Who holds the keys
  1. Key release letter signed by you, in writing
  2. Our custody every movement logged: date, who, why
  3. Handover record to the tenant, with photos and meter readings
  4. Your copy the record and the photos, in your inbox
You sign a key release letter; the keys stay in our custody with a log of every movement; they are handed to the tenant against a handover record with photos and meter readings; you get the copy.
Who It Is For

An empty flat is not a problem until nobody is watching it
  • You live abroad most of the year and keep the flat for your own visits.
  • You bought, and moving in or letting is a year or two away.
  • The flat is kept for family, or you must hold it for a citizenship period.
  • A tenant has left and you are not re-letting yet.
  • You want long-term letting handled too: that is property management, and the two hand over to each other.
  • You are not sure what the flat is missing: the remote owner check tells you in a minute.
What Happens When

Three situations, three steps each

The neighbour reports water dripping

  1. Someone is at the flat that day; the valve is closed and the source photographed.
  2. You get the photos, the cause and a plumber's quote in one message.
  3. You say yes; the repair is done and photographed, and we deal with the neighbour.

You are arriving for two weeks

  1. Tell us the dates. The flat is aired and cleaned, water and heating switched on.
  2. Keys handed to you or your guests exactly as you instruct.
  3. After departure the flat is checked and shut down again, with a report.

You decide to let it after all

  1. Free valuation from comparables; you get today's rent band in writing.
  2. Professional shoot and listing; you approve the tenant before signing.
  3. The agreement moves to property management; same team, same keys, no restart.

Frequently Asked

Vacant property care, frequently asked

Is this the same as property management?

No. Property management is for a let flat: rent, tenant, renewals. Vacant property care is for a flat nobody lives in: keys, scheduled checks, the building and the tradesmen. If you later decide to let it, the same team moves it onto management; you do not start again.

How often do you visit?

Monthly by default; fortnightly in winter or quarterly is possible by arrangement. Every visit reaches you as a photo report. Extra visits are on request, and nobody enters outside your instructions.

Who holds the keys, and how do I know who has been in?

Keys are kept sealed and logged at the office. Every entry is recorded with date, purpose and photos in an access log that appears in your report. Keys are released to nobody without your written instruction; tradesmen are accompanied.

What happens if there is a leak while I am abroad?

When a neighbour or the building manager calls, someone goes that day, evenings and weekends included. Whatever is causing damage is stopped first, photographed and reported to you. A repair above the limit in your agreement comes to you with a quote first; below it, it is done without waiting.

Can you pay the aidat and the bills for me?

We monitor them and remind you. The cleanest route is an automatic payment order from your Turkish account, which we help you set up. If you have no Turkish account, we can settle them by arrangement and pass them through at cost on the monthly statement.

Can my family or guests use the flat?

Yes. Tell us the dates: the flat is aired, water and heating switched on before arrival, keys handed over as you instruct, and the flat is checked after departure with a photo report.

How is the fee set?

A flat monthly fee, billed annually. Three facts set it: the flat's size, the building type (managed complex, standalone building, villa) and the district. Send those and you get a written offer. Labour, materials, cleaning and bills pass through at cost with receipts.

Do I need to give you a power of attorney?

Not for visits, keys or coordinating tradesmen. Only where a signature in your name is required, such as an owners' assembly, a utility transfer or the land registry, and we tell you in writing beforehand which step needs it.

Is my empty flat insured?

DASK earthquake insurance stays compulsory while the flat is empty, and we remind you before it expires. Home insurance is optional; some policies carry conditions for homes left empty for long periods, so check yours.

All questions from owners abroad →

Want a written offer for your empty flat?

Request an Offer ↑ Message on WhatsApp

We reply the same day, whatever time zone you write from.